Responsible play

Last updated: 2026-11-04T16:52:38+00:00

Over a longer period, gambling costs money. The house edge funds the whole operation through simple arithmetic; it is not a warning, and nothing changes that maths, filters and strategies included. The points below flow from that.

Decide before you start

Before you deposit for the first time, settle on what you are prepared to lose, not afterward during a losing run. Whether a limit sticks depends on when it was set: calmly, it holds; while chasing, it doesn't. It helps to regard the money you spend as an entertainment cost, rather than an investment you expect returns from.

The tools in your account

• Deposit limit — the most you may deposit within a day, a week or a month.
• Loss limit — puts a boundary on total net losses within a timeframe.
• Session reminder — shows you how much time you have spent playing so far.
• Time-out — locks the account for a chosen period.
• Self-exclusion — ends account access for an extended stretch of time.

A limit set lower begins to apply without delay. There is a built-in delay to raising a limit, meant to stop its removal at the worst possible moment.

Warning signs

Three behaviours deserve early attention: using money set aside for other needs, chasing lost money, and playing down to others how much is truly being spent in time or cash. None of these carries much weight in isolation. All three together mean something.

Where to get help

There is no relationship between us and these organisations.

• BeGambleAware — dial 0808 8020 133 for free, confidential support, any hour of the day or night.
• GamCare — no-cost treatment and support, delivered through that identical national helpline.
• Gamban — works across your devices to block access to gambling sites.

Under-age gambling

Adults 18 and up are who accounts are reserved for. Put parental controls on any device other people also use, and make sure login details are not left lying around. We close accounts that minors have opened and void any winnings from them.